Your processes have more value

Frequently asked questions (FAQ)

• What is process control?

  Process control is a component of business process management. It includes corrective and preventive measures, internal system and process audits, data analysis and general improvement measures.
  
  Process control is used to monitor processes and is crucial for identifying optimization potential.

• What is a process indicator?

  Process KPIs are used to control processes in companies. These numerical values depict the degree to which processes have achieved the company's objectives, show where action is needed and thus provide information about the performance and effectiveness of processes.
  
  Process KPIs include, for example, process duration or throughput time. By monitoring process KPIs, companies can improve their processes in a targeted manner.

• What are the benefits of process management?

  Process management improves the competitiveness of companies through more effective and efficient business processes.
  
  In addition to improved workflows, process management is characterized by the automation of recurring tasks, the definition of clear responsibilities and the elimination of unnecessary activities.

• What is process excellence?

  Process excellence represents a corporate culture in which the continuous improvement of processes is the focus of all company activities.

  The aim is to achieve greater efficiency, quality and customer satisfaction. Processes are systematically analyzed, designed and monitored in order to identify problems and implement solutions.

• What is a Kanban board?

  A Kanban board is a tool for visualizing and controlling workflows or processes. It is intended to provide full transparency and bring clarity to work processes. A Kanban board is a physical or virtual board that is divided into columns or column areas that correspond to the different phases of a process. The work items, e.g. tasks, requirements or tickets, are noted on cards (Kanban cards) and moved along the columns on the board to visualize their progress in the process.

  The Kanban board is a central element of the Kanban method, which is based on the principles of visual control, limited work-in-progress (WIP) and continuous improvement. It supports teams in communicating the status of their work transparently and clearly, identifying bottlenecks in the process and optimizing the throughput time and efficiency of their work. Kanban boards can be created on various tools or platforms, e.g. on whiteboards, paper or software tools such as ValueStreamer.

• What is an order fulfillment process?

  An order fulfillment process is a core process for companies.
  It comprises the planning and control of material and information flows - from incoming orders through production to the sale of products or services.

• What is a product engineering process (PEP)?

  The product development process, also known as PEP, is a business process in companies that covers all work steps from brainstorming for a new product to the manufacture, marketing and distribution of this product.

• What is the magic triangle in project management (QKT)?

  The magic triangle represents the three central factors in project management that determine a project and its success.
  The three factors are time, costs and scope of services.
  There is a conflict of objectives between these three factors that needs to be balanced.