Track
progress
Track actions and their effectiveness – anytime, from anywhere, at a glance. With the guided problem-solving process, you won't lose sight of anything.
All tasks in Shop Floor Management -
digitally supported with the functions of ValueStreamer®.
ValueStreamer® as a leadership tool supports the continuous improvement of processes and the optimization of collaboration.
Put an end to time-consuming troubleshooting and complicated solution finding – with ValueStreamer®.
The digitally guided problem-solving process of our software supports you in solving complex problems and their causes systematically and sustainably – across functions, departments, and locations.
Problem solving is based on proven methods from lean management: use PDCA or A3 – digitally implemented with ValueStreamer®.
Benefit from unobstructed processes and spend less time on troubleshooting!
Problem-solving process
Your benefits of the guided, digital problem-solving process.
Track
progress
Track actions and their effectiveness – anytime, from anywhere, at a glance. With the guided problem-solving process, you won't lose sight of anything.
Fast problem
identification
Clear visualization enables you to identify problems and their causes immediately. Thus, you don't lose any time in tackling the causes.
Systematic
approach
The digitally guided problem-solving process is based on the proven PDCA and A3 lean management methods. This allows you to solve problems with structure.
Increased problem-solving
competence
Regular application of the problem-solving methods becomes routine for your employees. The techniques are applied automatically and intuitively - you solve problems faster and increase the problem-solving competence of everyone involved.
Better
collaboration
Networked boards and tasks reduce cross-functional coordination efforts. By easily sharing data in real time, everyone involved can see what needs to be done at a glance - right where it happens.
Whether you're dealing with machine breakdowns on the Shop Floor or a slowdown in order fulfillment, all problems have two things in common: they always have a core cause that needs to be found and solved in a structured way in order to avoid the problems in the future.
Structured problem solving is used to solve problems effectively as well as efficiently. The systematic approach eliminates the core cause of the problem. This ensures that the problem does not recur and that the solution is sustainable.
Without structured problem solving, problems can persist longer, require more resources, and produce inadequate solutions.
Use ValueStreamer®'s digitally guided structured problem-solving process and save time as well as money and achieve better results.
2. Choose method
Choose the right tool for your specific problem:
2.1 Method: error correction measure according to PDCA
Use the integrated PDCA method to eliminate minor error conditions and deviations.
2.2 Method: digital A3-Report
Use A3 digital report (including 5x why method and Ishikawa) to resolve critical and recurring issues in a structured manner.
„We now have the possibility to inform ourselves about the status of production at any time and from anywhere. To detect deviations at an early stage and react accordingly. "
Jens Priebe
Siemens Healthineers
Discover all the benefits of our digital Shop Floor Management system.
Security
User access management via single sign on, SAML authentication, OAuth.
The use of country-specific servers ensures a high level of security (ISO 27001 certification).
Web-based & hardware-independent
Easy access via browser. Possible with Windows, iOS, MacOs, Android operating systems on all devices (desktop, tablet, mobile).
Data integration
API interface enables seamless integration with existing IT systems, data silos are avoided due to high compatibility.
Central information platform
Data can be accessed at short notice; information is clearly visualized. Authorized persons receive relevant information at a glance and can react quickly and effectively – at any time, from any location.
Easy installation
Benefit from low IT efforts as well as costs due to our cloud-based SaaS solution (Software as a Service).
Traceable
Information is linked and integrated into the digital Shop Floor workflow - creating coherent processes that are permanently traceable.
Experience our digitally guided problem-solving process live:
Fill out the form and click “Submit” – we'll contact you for a non-binding, 30-minute consultation.
Structured problem solving is a systematic and methodical approach for solving problems. It is a process that consists of various steps – e.g., identifying the problem, analyzing the root cause, or evaluating alternative solutions.
Structured problem solving is characterized by the use of different methods and tools (Deming PDCA, A3 report). The systematic use enables teams to eliminate problems effectively and efficiently.
Structured problem solving is an important element in lean management and is the basis of the continuous improvement process (CIP).
Advantages include:
Traceability
Time savings
Comprehensive
Reproducible, good results
Plannable (effort, duration, resource commitment)
There are a variety of problem-solving methods that can be applied depending on the nature of the problem and the situation in which it occurs.
Among the most used methods are the 5x Why question technique (5-Why method), the Ishikawa or Fishbone method, or the A3 report.
All problem-solving methods aim to uncover the core cause of a problem or potential failure as quickly and comprehensively as possible. To best solve a problem, a combination of methods is recommended.
A problem is structured when it is clearly defined, and a systematic method can be applied to solve it.
The problem can be divided into sub-problems that are solved one at a time to solve the overall problem.
An unstructured problem has no clear definition and must be approached creatively to find a suitable solution.
The Pareto chart is used to identify the most common errors or causes that contribute to a particular problem.
It is based on the Pareto principle, which states that most of the effects of a problem (80%) are often due to only a small number of causes (20%).
The bar chart represents the relative frequencies of each cause and helps prioritize problems.
Thus, organizations can more effectively allocate their resources to solve the most important problems.
The problem-solving process is a holistic approach to analyzing and solving complex problems.
Problem solving is a multi-step, step-by-step process in which various problem-solving techniques are applied as part of the different steps.
In particular, the problem-solving process plays an important role in project management and quality management.
The A3 report, also known as the A3 method, is a form-like document template on a DIN A-3 sheet and is particularly important in quality management.
The A3 report is used to identify problems and develop appropriate solution measures. It is also used for planning and optimizing processes.
The report contains both text and graphical elements such as diagrams to present important information as well as correlations in an easily understandable way.
The A3 report covers all the steps that need to be taken to solve a problem. By using the A3 report, employees are empowered to recognize problems themselves and to analyze and solve them.
The abbreviation PDCA stands for Plan-Do-Check-Act.
The PDCA cycle (also known as the Deming Circle or Shewhart Cycle) describes the problem-solving process in four steps: Plan - Do - Check - Act.
Within the framework of the four steps, companies can continuously develop further by uncovering, testing, checking and finally implementing new potentials and possibilities for optimization.