📊 CORE KPI: Top 3 Deviations
The “Top 3 Deviations” KPI shows the three deviation categories with the highest total duration (in minutes) within the selected team or team area. The aim is to make the most critical ongoing problem areas visible at a glance and to support the prioritization of corrective actions in daily operations.
🔍 Contents
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What does the “Top 3 Deviations” KPI show?
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How is it calculated?
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Display on the dashboard
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Data sources and system behavior
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Example
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Tips & best practices
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FAQ
✅ What does the KPI show?
The “Top 3 Deviations” tile visualizes the three deviation categories with the longest total duration (open actions, in minutes) within a team.
The goal is to provide transparency on the largest active problem areas, based on measurable time values, and to support teams in prioritizing improvement actions effectively.
🛠️ How is it calculated?
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All open deviations in the selected team are analyzed
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The three categories with the highest total duration are selected
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The values are displayed in a bar chart
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X-axis: Deviation categories
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Y-axis: Duration in minutes
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Y-axis:
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Unit: Minutes
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Auto-scaling enabled (minimum = 0)
Additional values (displayed on the left side of the chart):
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Total: Sum of durations of all open deviations in the team
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Top 3: Combined duration of the three largest deviation categories
📊 Display on the Dashboard
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Type: CORE KPI
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Chart type: Horizontal bar chart
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X-axis: Top 3 categories (sorted by duration, descending left to right)
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Y-axis: Duration in minutes
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Source: Deviation Management / Action List
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In the detail view, linked Top Topics, Go & See, or Feedbacks are displayed via symbols (if available)
🗃️ Data sources and system behavior
| Component | Description |
|---|---|
| Data basis | Open actions from the Deviation Management module |
| Categorization | Based on predefined deviation categories |
| Team assignment | Display refers to the selected team (read-only) |
| Aggregation unit | Not applicable |
| Update frequency | Live (real-time) |
🧾 Example
In Team A, there are currently 12 open deviations distributed across 5 categories:
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Material: 180 minutes
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Quality: 90 minutes
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Delivery: 60 minutes
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Other: 30 minutes
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Safety: 20 minutes
The “Top 3 Deviations” KPI would display:
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Material, Quality, Delivery
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As a bar chart with Y-axis in minutes
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On the left side:
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Total: 380 minutes
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Top 3: 330 minutes
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✨ Tips & Best Practices
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Use this KPI as a basis for regular root cause analysis in daily or weekly team meetings
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Target actions specifically at the top deviation categories
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Monitor whether the Top 3 categories change or remain stable – this provides insight into progress or emerging issues
❓ FAQ
What counts toward the duration?
→ Duration is based on the recorded time values in each deviation.
Why are no values shown?
→ At least three open deviations with assigned categories and time values are required for the chart to be displayed.
Can I filter by time range or status?
→ Currently, only open deviations are considered. Additional filters are not available.