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📈 CORE KPI: Adherence to Schedules

This article explains the function, visualization, and calculation logic of the Core KPI "Adherence to Schedules". It measures the percentage of process items completed on time and offers flexible display options – with or without sub-cards per process phase.

🔍 Contents

  • What does the KPI show?
  • Where to find the KPI
  • Formula & Calculation Logic
  • Data Source(s)
  • Update Frequency
  • Aggregation Rules
  • Visualization
  • Tips & Best Practices
  • FAQ

✅ What does the KPI show?

The KPI "Adherence to Schedules" shows the percentage of tasks completed on time within a defined rolling time frame.

  • 100% = All tasks were completed on time

  • 0% = No tasks were completed on time

  • N/A = No completed tasks or missing planning data

Purpose: Create transparency regarding delivery reliability and planning adherence in the operational process.


📍 Where to find the KPI

The KPI is automatically created as soon as a new process board is added. It is available:

  • In the Team Administration under “Available KPIs”

  • As a summary tile (small or medium) in the board view

  • In the detail view, optionally with or without sub-tiles per process phase

Tip: Sub-tiles for each phase can be enabled/disabled in the admin area.


🧮 Formula & Calculation Logic

Per item evaluation:

  • 100% → if “Actual End” ≤ “Planned End” or “Replanned End”

  • 0% → if “Actual End” > “Planned End” or “Replanned End”

  • N/A → if no planned end date is available

Overall calculation:

  • Rolling average of all completed items in the selected time frame

  • Only items with valid planned and actual end dates are included

Time frame:

  • Configurable in the admin area (1–30 days, default: 10 days)

Example:

  • Time frame: 10 days

  • 12 completed tasks

  • 9 of them completed on time → Adherence = (9 / 12) × 100 = 75%


🗃️ Data Source(s)

Component Description
System Source Process Board
Data Basis Process activities (process cards)
Relevant Fields “Planned End”, “Replanned End”, “Actual End”
Scope Only non-deleted items with valid data

🔁 Update Frequency

The KPI updates in real time, for example when:

  • Tasks are moved between phases

  • Planned or actual end dates are edited


📏 Aggregation Rules

  • No aggregation across multiple boards or teams

  • Each KPI is board-specific


📊 Visualization

  • Chart Type: Line (absolute deviation)

  • Colors:

    • Green = Target met (Actual ≥ Target)

    • Red = Target missed (Actual < Target)

    • Blue = No completed tasks (to indicate gap in data)

  • Unit: Percentage [%], integer

  • Tooltip:

    • Date

    • Number of completed tasks

    • Number completed on time


✨ Tips & Best Practices

  • Adjust the rolling time frame based on data volume in the admin area

  • Use sub-tiles to identify and analyze critical process phases

  • Integrate this KPI into shopfloor meetings for goal tracking and decision-making


❓ FAQ

What counts as on time?
→ “Actual End” is on or before “Planned End” or “Replanned End”.

What happens if no planned end is set?
→ The item is ignored for KPI calculation.

Can I change the color or time frame?
→ Color scheme is system-defined; time frame is adjustable (1–30 days).

What about sub-tiles?
→ They show adherence per process phase. Can be enabled in the admin area.