- How it works
- Tips & Best Practices
- FAQ
🛠️ How it works
📌 Create a new deviation
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Click the ➕ “Create Deviation” button.
Possible places to create one:
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Directly on a KPI (Key Performance Indicator)
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On a task
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Within a project
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Directly in the deviations list
📸 Screenshot tip: “Create Deviation” button in the KPI detail view.
📝 Enter title, category, and description
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Select an appropriate category.
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Enter a clear description: What happened?
📍 Track the location of the deviation
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The deviation can be found in the deviations list or directly via the linked element.
📸 Screenshot tip: Deviations list with example entries.
✏️ Edit a deviation
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Click the deviation to open focus or edit mode.
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You can now adjust the content or directly link actions.
📸 Screenshot tip: Editing mode of a deviation under “Actions.”
ℹ️ Info
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🔐 Only team members with write permissions can create or edit deviations.
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📊 Deviations can be analyzed in the Pareto chart (by frequency or duration).
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🔄 You can merge multiple deviations → function: Merge.
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📁 Actions are assigned directly to the deviation.
✨ Tips & Best Practices
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💡 Assign clear, descriptive titles for better clarity.
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📌 Use the available categories consistently – this makes analysis in the Pareto chart easier.
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📍 Commonly used combination: Deviation + immediate corrective action for quick problem resolution.
❓ FAQ
When does a deviation occur?
→ Whenever a KPI, task, or project deviates from the target.
What’s the difference between an error and a problem?
→ Error: The solution is known.
→ Problem: The cause and solution are unclear → A3 analysis recommended.
Where can I see all my open deviations?
→ In your team’s deviation management.