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📋 Top Topics, Go&See, and Feedback

This article explains how to create and manage Top Topics, Go&See entries, and Feedback items within a list (e.g., KPI, process, or audit lists). These core elements help you highlight critical issues, document observations, or provide quick feedback – directly in the context of a list entry.

🔍 Content

  • Creating a Top Topic, Go&See, or Feedback entry
  • What are Top Topics, Go&See, and Feedback?
  • Tips & Best Practices
  • FAQ


Creating a Top Topic, Go&See, or Feedback entry

  1. Open the desired list (e.g., 5S Audit, KPI, Process).

  2. Click the “+” icon in the upper-right area.

  3. Choose one of the following options:

    • 🥇 Add Top Topic

    • 👀 Add Go&See

    • 💬 Add Feedback

  4. Fill in the form (title, description, etc.).

  5. Save the entry.

✅ All three elements are automatically linked to the parent list entry.


🧩 What are Top Topics, Go&See, and Feedback?

Element Purpose Typical Use Cases
🥇 Top Topic Highlight critical issues Delivery issues, target deviations
👀 Go&See Document direct observations Gemba walk, shop floor inspection
💬 Feedback Provide quick feedback on activities Praise, criticism, suggestions for improvement

Multiple Top Topics, Go&See entries, and Feedback items can be linked simultaneously.


Tips & Best Practices

  • 🔍 Increase transparency:
    Use Top Topics to make escalation topics visible for reviews.

  • 🚶‍♂️ Go&See = See & Understand:
    Capture direct observations during walk-throughs – authentic and close to reality.

  • 💡 Quick feedback is valuable:
    Use Feedback regularly, e.g., for giving praise or requesting input.


FAQ

Can I create multiple Top Topics per entry?
→ No, only one active Top Topic, one Go&See, and one Feedback item per entry are allowed.

Who can create entries?
→ All team members with write access to the respective list.

Can I edit entries afterward?
→ Yes, as long as the entries have not been marked as completed.