Car Motor

THEY COME FOR GREAT PRODUCT AND STAY FOR GREAT SERVICE

Aircraft Hangar

Routine or Reactive: ValueStreamer® Optimizes Services.

The Right Tools at Your Disposal. Anytime.

Solve customer problems and repairs as fast as possible, on-site as well as in-house. Monitor workflow to assess scheduling, hours worked and ensure customer satisfaction.

Achieve high transparency of process

Leadership at a distance is a challenge, because your employees are not only geographically distant, but are also used to acting independently and adapting processes to the respective customer situation. They have instruments such as a planning and information systems or a reporting system at their disposal.

 

With ValueStreamer®, you can keep track of the problem-solving processes, efficiency and sustainability across the entire service organization based on accurate, current information.

 

Your customers expect fast, reliable problem solutions and customer satisfaction depends directly on the quality of your service processes. ValueStreamer® can help optimize them.

 

Ensure quality through ad-hoc problem solving

Avoid costly emergency actions and escalations involving a large number of employees and managers. Inform the right stakeholders early and initiate a task force for ad-hoc problem solving.

 

All needs for action at a glance
Instantly recognize where support is needed to solve a customer’s problem quickly, effectively and long-term. Provide your team leaders with the relevant information necessary to make them more successful and ensure escalations will be dealt with immediately.

What's Your Main Focus?

SHOP FLOOR & KPIs

Learn how to easily create, track and improve your KPIs. Everything is displayed simply and understandably on your individually configured boards.

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COLLABORATION

Improve Collaboration along the entire cascade significantly by connecting the right people to the right processes - globally!

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PROBLEM SOLVING

The devil is in the details, but with our Pareto Tool, the A3 assistant and PDCA problem solving guide, you'll find him way quicker and defeat him sustainably.

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